The website Sohii.in ("Site") is owned and managed by Innoqlife Private Limited ("SOHII" or "We" or "Us"). We deeply appreciate the trust you place in us, which is why we prioritize maintaining the utmost standards for secure transactions and safeguarding customer information privacy.
Note - By accessing or using our website or by providing your information, you agree that you have read, understood, and accepted to be bound by all the terms of this privacy policy and our website terms of use. If you do not agree to these terms, please leave this page and do not access or use the website.
2. How do we use your information?
When you make a purchase from our store, we collect personal information such as your name, address, and email address as part of the buying and selling process. Additionally, when you browse our store, we automatically receive your computer’s internet protocol (IP) address to gather information about your browser and operating system.
With your consent, we may also send you emails about our store, new products, and other updates as part of our email marketing efforts.
3. Consent:
When you share personal information with us for transactional purposes such as completing a purchase, verifying your credit card, arranging delivery, or processing returns, you implicitly consent to us collecting and using it solely for those purposes.
If we request your personal information for secondary purposes, such as marketing, we will either directly seek your explicit consent or offer you the opportunity to decline.
4. Withdrawal of Consent
If you have consented to the collection, use and/or disclosure of your Personal and Sensitive Information as identified in this Policy, you may withdraw the same at any time by communicating to us at the given below
Customer Service Help Desk - Sohii.live/care
E-mail id: Support@sohii.in
Phone: +919711198188
Contact Days: Monday to Saturday (9:00 a.m. to 6:00 p.m.)
5. Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
6. Payment
We use a third-party payment processor (referred to as the "Payment Processor") to bill you via a payment account associated with your Account on the Offerings (referred to as your "Billing Account") for the use of Paid Offerings. Payment processing is subject to the terms, conditions, and privacy policies of the Payment Processor, alongside this Agreement. Any errors by the Payment Processor are beyond our responsibility.
By opting to use Paid Offerings, you agree to settle all charges through the Payment Processor at the current prices for any utilization of such Paid Offerings, as per the applicable payment terms. Through the Payment Processor, you authorize us to charge your chosen payment provider (referred to as your "Payment Method"). You commit to making payments using the selected Payment Method. We retain the right to rectify any errors or oversights, even after payment has been requested or received.
7. Links:
Clicking on links within our store may lead you to external sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.
8. Security:
To safeguard your personal information, we implement reasonable precautions and adhere to industry best practices to prevent its loss, misuse, unauthorized access, disclosure, alteration, or destruction.
9. Cookies:
We use cookies to maintain your user session but do not use them to personally identify you on other websites.
10. Age of Consent:
By using our site, you confirm that you are of legal age in your state or province of residence, or have obtained consent from your legal guardian if you are a minor, to access and use our site.
11. Changes to this Privacy Policy:
We reserve the right to update this privacy policy at any time. Any changes will be immediately effective upon posting on the website. Material changes will be notified to you. Your continued use of the site signifies your acceptance of the updated policy.
12. Transfer of Ownership:
If our store undergoes acquisition or merger, your information may be transferred to the new owners to continue serving you.
13. Questions and Contact Information:
If you wish to access, correct, amend, or delete any personal information, file a complaint, or seek further information, please contact our Support Team at support@sohii.in
